Terms & Conditions

1. Acceptance and scope

These Terms and Conditions apply when you access or use meilidapaint.com. By using the website, you agree to these Terms. If you do not agree, please do not use the website.

In these Terms, "Meilida Paint", "we", "us" and "our" refer to the business operating this website. "You" refers to the website visitor, business buyer, distributor, importer, contractor, project representative, private-label brand or other user.

2. B2B purpose of the website

This website is designed primarily for professional and business-to-business coating inquiries. It provides information for distributors, importers, contractors, project owners, manufacturers and private-label brands.

The website does not currently provide an automatic consumer checkout or create a sales contract simply because a visitor submits a form, starts a chat, requests a quote or views a price indication. If mandatory consumer rights apply to a particular visitor or transaction, nothing in these Terms is intended to remove those rights.

3. Product and website information

We aim to provide useful and accurate information about paints, coatings, application systems, packaging and manufacturing services. However, website information may be general, abbreviated, translated, updated or based on typical conditions. Product names, images, colors, specifications, packaging and availability may change.

Website content does not by itself constitute a binding offer, warranty, final technical specification, safety instruction, certificate of conformity or promise that a product is suitable for every substrate, climate, application method or destination market.

4. Technical guidance and project suitability

Product recommendations and application references are preliminary guidance. Final selection should consider the actual substrate, moisture, preparation, exposure, service environment, film build, application method, climate, required performance and relevant standards.

• Review the current technical data sheet and safety data sheet before use.
• Prepare the substrate and apply the product in accordance with approved instructions.
• Carry out compatibility, adhesion, color and site tests before full application.
• Use trained personnel and appropriate protective equipment.
• Confirm local health, safety, transport, environmental and building requirements.

Site conditions and workmanship are outside the control of a website. Project-specific suitability should be confirmed in writing before purchase and application.

5. Quotations, prices and order formation

Website requests and AI conversations are invitations to discuss requirements, not accepted orders. Unless the final written documents state otherwise, prices, MOQ, package sizes, tooling, samples, freight, taxes, duties, payment terms, Incoterms, production time and delivery estimates remain subject to written confirmation.

A quoted validity period may apply. Currency movements, raw-material changes, packaging changes, freight and customer-requested revisions may require a revised quotation before order acceptance.

6. Samples, images and color matching

Website images and on-screen colors are illustrative. Displays, lighting, substrate texture, gloss, film thickness, batch conditions and application method can affect appearance. A digital image is not a guaranteed color standard.

Where color or finish is important, the parties should identify the approved physical sample, Pantone reference, color card, customer master sample or other written standard. Reasonable production and application tolerances should be agreed for the relevant coating and project.

7. OEM, ODM and private-label projects

OEM/ODM services may include formula selection or development, benchmark matching, color, viscosity, sheen, container, label, carton and documentation coordination. Feasibility, ownership, testing, cost, MOQ, lead time and confidentiality must be confirmed for each project.

• You must have the right to provide and use all trademarks, artwork, claims, samples, formulas and files supplied by you.
• You are responsible for reviewing and approving label text, translations, claims, artwork and destination-market requirements before production.
• Confidential information should be covered by an appropriate written confidentiality agreement where needed.
• No website statement transfers ownership of existing formulas, trademarks, designs or other intellectual property.

8. Destination-market compliance and application

Regulatory, labeling, chemical, transport, environmental, fire, building and performance requirements differ by country and application. Buyers should identify applicable requirements before quotation and provide requested standards, test methods or restricted-substance requirements.

Meilida Paint will provide or coordinate documentation expressly agreed for the transaction. Unless otherwise confirmed in writing, publication on the website does not mean that every product is certified, registered or approved for every country, project or regulated use.

9. AI assistant and automated content

The website AI assistant may answer general questions, identify the language of a message and recommend relevant products based on website information. AI output can be incomplete, outdated or incorrect and must not be treated as a binding quotation, final specification, safety instruction, legal advice or engineering approval.

Final product, price, MOQ, packaging, lead time, documentation and suitability must be confirmed by an authorized representative. Do not submit passwords, payment-card information, confidential formulas or sensitive personal data through AI chat.

10. Intellectual property

Unless otherwise stated, the website design, Meilida branding, product presentation, text, photographs, graphics, downloads and other website content are owned by or licensed to Meilida Paint and are protected by applicable intellectual-property laws.

You may view, print or share a reasonable extract for legitimate internal product evaluation or procurement. You may not copy substantial content, remove ownership notices, republish materials as your own, scrape the website, use content to misrepresent a relationship, or use Meilida trademarks without prior written permission.

11. Acceptable website use

You must not:

• Use the website for unlawful, fraudulent, misleading or abusive activity.
• Submit malware, automated spam, false identities or deliberately inaccurate inquiry information.
• Attempt to gain unauthorized access to the website, server, accounts or data.
• Interfere with website operation, security controls, rate limits or other users.
• Use automated extraction in a way that burdens the website or infringes rights.

We may restrict access or disregard abusive, fraudulent, irrelevant or technically harmful submissions.

12. External links and services

The website may link to WhatsApp, email applications, social platforms, maps, analytics providers or other third-party services. Links are provided for convenience and do not mean that we control or endorse all third-party content. External services operate under their own terms and privacy practices.

13. Availability, disclaimers and liability

We take reasonable steps to maintain the website but do not promise that it will always be uninterrupted, error-free or free from harmful components. We may maintain, suspend, update or discontinue website features when reasonably required.

To the maximum extent permitted by applicable law, Meilida Paint is not responsible for losses caused solely by reliance on general website information without obtaining the current product documents, written confirmation, appropriate testing or professional project evaluation. Liability relating to an accepted order is governed by the applicable transaction documents and mandatory law.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including any mandatory rights that apply to a particular user or transaction.

14. Written agreements, governing law and disputes

A quotation, pro forma invoice, accepted purchase order, technical agreement or sales contract may specify the governing law, dispute procedure and competent forum for a transaction. Those written terms govern that transaction.

For website-use matters not covered by a separate agreement, applicable law and jurisdiction depend on the legal entity operating the website and any mandatory rules that apply. The parties should first attempt in good faith to resolve a concern through direct written communication.

15. Changes, waiver and severability

We may update these Terms when the website, services or legal requirements change. The current version will be published on this page with a revised date. Changes do not rewrite an already accepted sales contract unless the parties agree in accordance with that contract.

If a provision is found invalid or unenforceable, it should be interpreted or limited to the minimum extent necessary, and the remaining provisions continue to apply. A delay in enforcing a right is not automatically a waiver of that right.

Our handling of personal information and cookies is explained separately in the Privacy Policy and Cookie Policy.